1. Introduction
Ji88 (operated at ji88.life) is committed to protecting the personal information of every Pakistani player who uses our platform. This Privacy Policy explains how ji88 collects, uses, stores, shares and protects your personal data when you visit the ji88 website, register an account, make deposits, place bets, play games or otherwise interact with any ji88 service.
We understand that sharing personal information requires trust. Ji88 takes that trust seriously. We collect only what is genuinely necessary to operate the platform, process your PKR payments securely, and comply with our legal and licensing obligations. We do not sell your data. We do not rent your data. We do not pass it to advertisers or third-party marketers.
This Privacy Policy forms part of your agreement with ji88 and should be read alongside our Terms and Conditions. By registering an account on ji88, you confirm that you have read and understood this Policy and that you consent to the data practices described herein.
Plain English summary: Ji88 needs some of your information to let you play, pay and get paid. We keep it safe, we do not sell it, and you can ask us to show you, fix, or delete it at any time. If you have questions, email support@ji88.life.
2. Personal Data We Collect
Ji88 collects personal data in three main ways: information you actively provide to us, information generated automatically through your use of the platform, and information received from third-party partners such as payment processors.
2.1 Information You Provide Directly
- Registration data: Full name, date of birth, Pakistani mobile number, email address and chosen username when you create a ji88 account.
- Identity verification documents: CNIC, passport or driving licence number and a copy of the relevant document when identity verification is required.
- Payment details: Easypaisa account number, JazzCash account number, NayaPay or SadaPay wallet details, IBFT bank account details, or Visa/Mastercard card number as applicable. These are used solely for processing your deposits and withdrawals.
- Support communications: Messages, emails and chat transcripts exchanged with the ji88 customer support team.
- Responsible gaming preferences: Deposit limits, loss limits and self-exclusion settings that you configure in your ji88 account.
2.2 Information Collected Automatically
- Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile device identifiers.
- Usage data: Pages visited on ji88, games played, time spent in sessions, bets placed, features used, and navigation paths through the platform.
- Transaction data: A complete log of all deposits, withdrawals, bets, wins, losses and bonus activations associated with your ji88 account.
- Location data: General geographic location derived from your IP address. Ji88 does not collect precise GPS location data.
- Cookies and similar tracking data: See Section 8 for full details of how ji88 uses cookies.
2.3 Information from Third Parties
Ji88 may receive limited personal data from third-party payment processors (such as Easypaisa or JazzCash) to confirm the status of a deposit or withdrawal transaction. This data is used only for the purpose of processing your payment and is not stored beyond what is necessary for that purpose.
3. How Ji88 Uses Your Personal Data
Ji88 uses the personal data it collects for the following specific purposes:
- Account creation and management: Setting up your ji88 account, verifying your identity, maintaining your account settings and preferences, and providing account history and statements.
- Processing payments: Handling your PKR deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card, and processing your withdrawal requests to the same channels.
- Delivering games and betting services: Operating casino games, crash games including Aviator, Ludo tournaments, slots, poker rooms and sports betting markets in accordance with your account settings and regional availability.
- Fraud prevention and security: Detecting and investigating suspicious activity, preventing money laundering, protecting against account takeovers, and verifying that players meet the 18+ age requirement.
- Regulatory compliance: Meeting the record-keeping, reporting and anti-money-laundering obligations required by ji88's gaming licence.
- Customer support: Responding to your enquiries, resolving account issues, handling disputes and processing complaints.
- Responsible gaming: Monitoring gameplay patterns to identify potential signs of problem gambling and ensuring that deposit limits, loss limits and self-exclusion settings are enforced correctly.
- Platform improvement: Analysing aggregated, anonymised usage data to improve the performance, design and feature set of the ji88 platform.
- Marketing communications: Sending promotional emails or in-platform notifications about ji88 offers and new games – only where you have explicitly opted in to receive such communications. You can opt out at any time.
Ji88 will never use your personal data for any purpose that is not listed here without first updating this Privacy Policy and notifying you of the change. We do not use your data for political profiling, insurance scoring, or sale to any third party for their independent use.
4. Legal Basis for Processing
Ji88 processes your personal data on the following legal grounds:
- Contractual necessity: Processing your registration details, payment information and gameplay data is necessary to fulfil our contract with you as a ji88 member. Without this data, ji88 cannot operate your account or process your PKR transactions.
- Legal obligation: Ji88 is required by its gaming licence and applicable financial regulations to collect identity information, verify player ages, maintain transaction records and report suspicious financial activity. These obligations cannot be waived regardless of user preference.
- Legitimate interest: Ji88 processes device and behavioural data to detect fraud, prevent account abuse, maintain platform security and improve the quality of the service. These interests are balanced carefully against your privacy rights.
- Consent: Marketing communications are sent only where you have actively opted in. You may withdraw this consent at any time by updating your communication preferences in your ji88 account settings or by contacting support@ji88.life.
5. Data Sharing & Third Parties
Ji88 shares personal data with third parties only in the limited circumstances described below. In every case, the third party receives only the minimum data necessary for the specific purpose, and is contractually obligated to handle that data securely and in accordance with this Privacy Policy.
5.1 Payment Processors
When you make a deposit or request a withdrawal on ji88, your payment details are passed to the relevant payment processor – Easypaisa, JazzCash, NayaPay, SadaPay, your bank's IBFT system, or the card network. These processors handle your financial transaction and return a confirmation status to ji88. Ji88 does not store your full payment credentials on its own servers.
5.2 Fraud Prevention & Identity Verification Services
Ji88 uses certified third-party services to verify player identity documents and to screen transactions for signs of fraud or money laundering. These services process the minimum personal data necessary for each check and are bound by strict data protection agreements with ji88.
5.3 Regulatory & Law Enforcement Authorities
Ji88 is legally required to share certain data with gaming regulators, financial intelligence units and law enforcement authorities where mandated by applicable law. In these cases, ji88 will share only the specific data requested by the relevant authority and will inform the account holder where legally permitted to do so.
5.4 What Ji88 Does NOT Do
- Sell, rent or trade your personal data to any third party for their independent commercial use.
- Share your data with advertisers for the purpose of targeting you with third-party marketing.
- Transfer your data to any entity outside of the operational requirements described in this Policy.
- Allow third parties to use your ji88 data for their own fraud systems or database enrichment.
6. Payments & Financial Data
Given that ji88 handles real PKR transactions for hundreds of thousands of Pakistani players, financial data security is treated as a top-priority concern across every layer of the platform's infrastructure.
All payment transactions on ji88 are processed through certified, PCI-DSS-compliant payment infrastructure. Ji88 does not store full card numbers, full CNIC copies or complete bank account details on its own servers beyond what is necessary for regulatory record-keeping requirements. Payment data transmitted between your device and ji88's payment system is encrypted end-to-end using TLS 1.3.
Easypaisa and JazzCash integrations on ji88 operate through the official APIs provided by Telenor Microfinance Bank and Jazz/VEON Pakistan respectively. These integrations do not store your wallet PIN or full account credentials on ji88 servers – only a tokenised reference is retained to facilitate future transactions on the same account.
Ji88 will never ask you for your Easypaisa PIN, JazzCash PIN, internet banking password or card CVV through email, chat or any other channel. If anyone claiming to be ji88 requests this information, do not provide it and report it to support@ji88.life immediately.
7. Data Retention
Ji88 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law and gaming licence obligations. The general retention periods applied by ji88 are as follows:
- Account data (name, contact details, preferences): Retained for the duration of your active ji88 account plus 5 years after account closure, to satisfy regulatory record-keeping requirements.
- Transaction data (deposits, withdrawals, bets): Retained for a minimum of 7 years from the date of the transaction, as required by anti-money-laundering regulations.
- Identity verification documents: Retained for 5 years after account closure, or longer if required by a specific legal or regulatory obligation.
- Support communications: Retained for 3 years from the date of the communication, or until the resolution of any associated dispute.
- Cookie and analytics data: Session cookies are deleted when you close your browser. Persistent analytics data is retained in anonymised, aggregated form and is not linked to individual identities after 24 months.
When the applicable retention period expires, ji88 securely deletes or anonymises the relevant data so that it can no longer be associated with your identity.
8. Cookies & Tracking Technologies
Ji88 uses cookies and similar technologies to make the platform function properly, to understand how players use it, and to maintain security. Here is a plain-English explanation of what each type of cookie does on ji88.
These cookies keep you logged in to your ji88 account during a session, remember your language preferences, and maintain the security state of your session. Without these cookies, ji88 cannot operate. They cannot be disabled.
These cookies collect anonymous information about how ji88 pages and features are used – which games are popular, where players navigate from, and how long sessions last. The data is aggregated and cannot identify individual players. You can opt out of analytics cookies in your browser settings.
Ji88 uses device fingerprinting and session tokens to detect unusual login patterns, prevent account takeovers, and identify bot activity. These security cookies are essential and cannot be disabled without compromising account safety.
If you opted in to ji88 promotional emails or in-platform notifications, a cookie may be set to track whether you have seen or acted on a specific promotion. This helps ji88 avoid showing you the same offer repeatedly. You can opt out of marketing communications at any time from your account settings.
Most browsers allow you to manage cookie settings, including blocking third-party cookies. Note that disabling essential cookies will prevent ji88 from functioning correctly and you will not be able to log in or place bets.
9. Data Security
Ji88 applies multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, loss, disclosure or destruction. The key measures in place include:
- TLS 1.3 encryption: All data transmitted between your device and ji88 servers is encrypted using Transport Layer Security 1.3, the current industry standard for web security.
- Encrypted data storage: Sensitive personal data including identity documents and payment references are stored in encrypted form within ji88's database infrastructure. Encryption keys are managed separately from the data they protect.
- Access controls: Ji88 employee access to personal data is restricted on a strict need-to-know basis. All access is logged and subject to regular review. No single employee has unrestricted access to all player data.
- Two-factor authentication: Ji88 supports and strongly recommends 2FA for all registered accounts. 2FA is mandatory for all ji88 employees who have access to player data systems.
- Regular security audits: Ji88's platform and data handling procedures are subject to independent third-party security audits on a regular basis.
- Incident response: In the event of a data breach that may affect player personal data, ji88 will notify affected players and relevant regulatory authorities within the timeframes required by applicable law.
No online platform can guarantee absolute security against all possible threats. Ji88 takes all reasonable and industry-standard measures to protect your data, but we encourage all players to use a strong unique password for their ji88 account and to enable two-factor authentication.
10. Your Data Rights
As a registered ji88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the ji88 privacy team at support@ji88.life with your account details and a description of your request. Ji88 will respond within 30 days.
Right of Access
You can request a copy of all personal data ji88 holds about you. Ji88 will provide this in a readable format within 30 days of your request.
Right to Rectification
If any personal data ji88 holds about you is inaccurate or incomplete, you can request that it be corrected. Updates to contact details can also be made directly in your ji88 account settings.
Right to Erasure
You can request deletion of your personal data from ji88 systems. Note that ji88 is legally required to retain certain data for regulatory purposes – erasure requests that conflict with legal obligations will be fulfilled to the maximum extent permitted.
Right to Restriction
You can request that ji88 restricts the processing of your data in certain circumstances – for example, while an accuracy dispute is being resolved.
Right to Portability
Where ji88 processes your data based on your consent or a contract, you can request a machine-readable copy of your data to transfer to another service provider.
Right to Withdraw Consent
Where data processing is based on your consent (such as marketing communications), you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
11. Children's Privacy
Ji88 is strictly an adults-only platform. No person under the age of 18 is permitted to register an account on ji88, deposit funds, place bets or access any real-money service on the platform. Ji88 does not knowingly collect personal data from anyone under 18 years of age.
If ji88 becomes aware or has reasonable grounds to believe that a registered account belongs to a person under the age of 18, the account will be immediately suspended pending age verification. Any funds in the account will be held pending investigation and will be handled in accordance with ji88's underage gambling procedures.
If you are a parent or guardian and you believe your child has registered on ji88 without your knowledge, please contact support@ji88.life immediately. Ji88 will investigate and close the account as a priority matter.
Ji88 uses age verification checks during registration and may request documentary proof of age at any point during a player's use of the platform. These checks are a legal requirement of ji88's gaming licence and are not optional.
12. Changes to This Privacy Policy
Ji88 may update this Privacy Policy from time to time to reflect changes in our data practices, changes to applicable law, or changes to the ji88 platform and services. When we make material changes, we will notify all registered ji88 members by email and/or via an in-platform notification at least 7 days before the changes take effect.
Minor changes that do not materially affect how we process your personal data may be made without prior notification, but will always be reflected in the updated version of this Policy which is published at ji88.life/privacy-policy. The date at the top of this page will always show when the Policy was last updated.
Your continued use of ji88 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should stop using ji88 and may request account closure by emailing support@ji88.life.
13. Contact Ji88 About Privacy
If you have any questions, concerns or requests relating to this Privacy Policy or to the way ji88 handles your personal data, please contact us through the following channels. Ji88 takes all privacy communications seriously and commits to acknowledging every enquiry within 48 hours.
- Email (preferred for privacy requests): support@ji88.life
- Live Chat: Available 24/7 via the chat icon within the ji88 platform
- Response time: Privacy access requests fulfilled within 30 days; general enquiries acknowledged within 48 hours
When contacting ji88 about a data access, rectification or erasure request, please include your registered account username and the email address associated with your ji88 account so that our team can identify your records and process your request efficiently.
For matters relating to responsible gaming – including self-exclusion and deposit limit setting – please visit our Responsible Gaming page or contact the support team directly through live chat. For general platform queries and frequently asked questions, our FAQ page covers the most common topics.
Ji88 support will never ask for your password, CNIC number, or full payment details via email. Always verify that you are communicating through official ji88 channels. When in doubt, contact us via the live chat within the ji88 platform rather than replying to emails.